WEB CARE
Expert website care and support.
WEB CARE

Expert website care
and support.

Enjoy the peace of mind knowing the greatest asset of your business is receiving proactive care from our team of WordPress professionals committed to your online success.
OUR WEB CARE COVERS
Setup
Onboarding
Backups
Security
Monitoring
Performance
Support
Updates
Fixes
All Made Easy
OUR WEB CARE COVERS

Setup
Onboarding
Backups
Security
Monitoring
Performance
Support
Updates
Fixes
All Made Easy

Our Web Care is designed to provide your business with the professional support and consultancy, saving you time, money and stress.

Performance

Ensure your visitors stick around and your Google ranking is high with the best in website performance & low loading times.

Security

With our comprehensive protection from Malware, DDOS and hackers, plus SSL certificates you will never have to worry about your security.

Backups

The ultimate in disaster recovery to save the day, keep your site safe and backed-up on a frequent automated basis, with easy restores.

SEO Reports

Keep your site visible on Google, with easy to understand SEO optimisation and monthly reports delivered directly to your inbox.

Software Updates

We look after your tech and keep your website software updated to the latest versions for core, themes & plugins for security and the newest features.

Support

We’ve got your back to help you when you need it most with the assistance of our online, email and telephone support.
WEB CARE EXPLAINED
Web Care. What Do We Actually Do?
WEB CARE EXPLAINED

Web Care. What Do We Actually Do?

By securing our experienced web professionals to update and maintain your site properly, you are actually saving potential lost sales and visitors.

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ENSURE YOUR WEBSITE IS ACTUALLY WORKING

When visitors go to a website and find things wrong with it, they often don’t stick around. Many website owners never check their website to see how it’s functioning. Missed website issues or downtime can lose you potential customers.

Simple pricing for your site

WebCare

129 /month

  • checkmark Premium LightDrive® Hosting
  • checkmark 24/7 Complete Website Security
  • checkmark Backups + Software Updates
  • crossmark Performance Optimisation & CDN
  • crossmark Premium Plugin Licences ($2,000+)
  • crossmark eCommerce Support

WebCare+

249 /month

  • checkmark All Pro Plan features, and:
  • checkmark Performance Optimisation & CDN
  • checkmark Premium Plugin Licences ($2,000+)
  • checkmark eCommerce Support
  • crossmark Google HighScore™ Performance
  • crossmark Google SEO + Competitor Analysis
  • crossmark VIP Support

WebCare Premium

499 /month

  • checkmark All Pro + Plus Plan features, and:
  • checkmark Google HighScore™ Performance
  • checkmark Performance Monitoring
  • checkmark Google SEO Report
  • checkmark Competitor Analysis
  • checkmark VIP Email + Phone Support
Prices in AUD, inc GST

All the features

Pro Plus Premium
Premium LightDrive® Hosting
24/7 Complete Website Security
Software Updates
Uptime Monitoring
SSL Certificate
Google Analytics
Performance Optimisation & CDN
Performance Monitoring
Premium Plugin Licences ($2,000+)
eCommerce Support
Broken Link Monitoring
Google HighScore™ Performance
Google SEO Report
Competitor Analysis
SiteCoach™ Access
Cloud Backups + Restore Weekly Daily Hourly
Support Email Priority Email VIP Email + Phone
Get Started Get Started Get Started
FAQ's
  • Why do I need a Web Care plan? ▾

    You have a website that is crucial to your business. It generates leads, customers and revenue and If it doesn’t… it really should. It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

    Your site builds trust and credibility with your customers and is probably the single most important marketing tool your business has. We highly recommend leaving the maintenance to professionals that can fix things when they go wrong. We offer great value web care plans to support your business.

  • Does this protect my website from ever going down or being hacked? ▾

    We pride ourselves on offering quality, reliable services to our clients, however, nothing is ever certain. We cannot promise that your website will never be hacked, go down or break, however, we do promise to do everything in our power to prevent it. We have strict monitors in place, that if something were to ever happen, we would be there to promptly assess the issue and implement a speedy fix.

  • Do you offer website hosting? ▾

    YES! We now offer premium LightDrive dedicated WordPress website hosting with FREE SSL Certificates. This means your website will be even more secure, have even more backups and an even larger support time to get you back online should anything happen to your website.

  • Do you backup my site? ▾

    Our comprehensive daily backup strategy has both on & off site redundant storage in seperate data centres to ensure we have the best available options should we need to recover your website in the event of an emergency or issues that require it to be rolled back.

  • What if my website was not built by you? Can you still help me with a Care Plan? ▾

    Yes. Our Care Plans are able to work with any WordPress website that passes our evaluation test. We need to make sure that you are setup correctly and we need to understand a little about how it has been built. Once we have performed our evaluation, we will advise on any issues we see and possibly make suggestions. If all is okay we will setup the Care Plan. Our fee for an evaluation is $249.

  • Am I locked into a contract? ▾

    We understand that your website and business needs change. Our Web Care plans are a pay-as-you-go service. You are in full control of your payment plan and you can cancel at any time. No hard feelings.

  • We already have a website, can you look after it? ▾

    For sure! We offer an initial Website Health Check, where we do a full analysis of your website looking at how it’s been built, the tools used and report on any potential issues that need to be addressed. From there we can discuss your needs moving forward and recommend an action plan.

  • GET STARTED

    Start Your Web Care